Updated July 14, 2020

Arizona Dining SMART

In light of COVID-19, Arizona Dining has developed a cohesive plan to help reduce risk. Our plan is called Arizona Dining SMART.

SMART is an acronym which stands for:
S – Sanitize and clean
M – Maintain social distancing
A – Accommodate dining offerings
R – Require employees follow COVID-19 guidelines
T – Tech driven in approach

We will continue to update as guidelines from the university and/or county, state and national organizations are directed. Details for Arizona Dining SMART are below.

S – Sanitize and clean

• High touch point areas including door handles or push plates, elevator buttons, stair rails, seatbacks, tables, faucets, guest microwaves and countertops are sanitized at increased frequency.
• Restroom refresh disinfectant cleaning every 2 hours.
• Customer facing hand sanitizer is available throughout locations.
• Restaurant units keep a cleaning log to record cleaning of counters, card readers and door handles or push plates. Cleaning must be completed and recorded every two hours.
• Back of the house areas will be cleaned at a higher frequency including employee work areas, employee entrances, locker rooms/bathrooms and offices.

M – Maintain social distancing

• Plexi-glass barriers are placed at each register station.
• Additional information on University of Arizona COVID website is provided for on campus testing.

A – Accommodate dining offerings

• Pre-wrapped straws and sealed flatware are offered.
• Bakery items are pre-wrapped.

R – Require employees follow COVID-19 guidelines

• Handwashing with soap and water is required of all employees for at least 20 seconds every 30 minutes.
• Wellness & temperature checks are conducted for all employees as they arrive for work.
• Masks to cover mouth and nose are required for all staff working in dining locations.
• Gloves are required for all staff working in dining locations and are to be changed every thirty minutes with handwashing.
• Managers and person in charge are required to have ServSafe certification.
• All staff is trained on COVID-19 safety and sanitation protocols.

T – Tech driven in approach

• Offer GrubHub delivery or pick up.
• GrubHub kiosks available at several locations will have stylus pens that will be sanitized after use to reduce touch of screens.
• Customer facing card readers are implemented for Meal Plan and Credit/Debit cards to reduce contact.
• Website ordering for students in self-isolation awaiting COVID-19 test or results.
• Tech Vending options are added to allow contactless food ordering including salad, yogurt and hummus options along with ramen and pho options
• Smart Lockers are added for contactless mobile order pick up.
• Digital menus available to reduce contact of physical menus.