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Updated July 14, 2020

Arizona Dining SMART

In light of COVID-19, Arizona Dining has developed a cohesive plan to help reduce risk. Our plan is called Arizona Dining SMART.

SMART is an acronym which stands for:
S – Sanitize and clean
M – Maintain social distancing
A – Accommodate dining offerings
R – Require employees follow COVID-19 guidelines
T – Tech driven in approach

We will continue to update as guidelines from the university and/or county, state and national organizations are directed. Details for Arizona Dining SMART are below.

SSanitize and clean

  • High touch point areas including door handles or push plates, elevator buttons, stair rails, seatbacks, tables, faucets, guest microwaves and countertops are sanitized at increased frequency.
  • Restroom refresh disinfectant cleaning every 2 hours.
  • Customer facing hand sanitizer is available throughout locations.
  • Restaurant units keep a cleaning log to record cleaning of counters, card readers and door handles or push plates. Cleaning must be completed and recorded every two hours.
  • Back of the house areas will be cleaned at a higher frequency including employee work areas, employee entrances, locker rooms/bathrooms and offices.

MMaintain social distancing

  • Plexi-glass barriers are placed at each register station.
  • Additional information on University of Arizona COVID website is provided for on campus testing.

AAccommodate dining offerings

  • Pre-wrapped straws and sealed flatware are offered.
  • Bakery items are pre-wrapped.

RRequire employees follow COVID-19 guidelines

  • Handwashing with soap and water is required of all employees for at least 20 seconds every 30 minutes.
  • Wellness & temperature checks are conducted for all employees as they arrive for work.
  • Masks to cover mouth and nose are required for all staff working in dining locations.
  • Gloves are required for all staff working in dining locations and are to be changed every thirty minutes with handwashing.
  • Managers and person in charge are required to have ServSafe certification.
  • All staff is trained on COVID-19 safety and sanitation protocols.

TTech driven in approach

  • Offer GrubHub delivery or pick up.
  • GrubHub kiosks available at several locations will have stylus pens that will be sanitized after use to reduce touch of screens.
  • Customer facing card readers are implemented for Meal Plan and Credit/Debit cards to reduce contact.
  • Website ordering for students in self-isolation awaiting COVID-19 test or results.
  • Tech Vending options are added to allow contactless food ordering including salad, yogurt and hummus options along with ramen and pho options
  • Smart Lockers are added for contactless mobile order pick up.
  • Digital menus available to reduce contact of physical menus.

Wash your hands and dont touch your face