Updated July 14, 2020

Arizona Dining SMART

In light of COVID-19, Arizona Dining has developed a cohesive plan to help reduce risk. Our plan is called Arizona Dining SMART.

SMART is an acronym which stands for:
S – Sanitize and clean
M – Maintain social distancing
A – Accommodate dining offerings
R – Require employees follow COVID-19 guidelines
T – Tech driven in approach

We will continue to update as guidelines from the university and/or county, state and national organizations are directed. Details for Arizona Dining SMART are below.

SSanitize and clean

  • High touch point areas including door handles or push plates, elevator buttons, stair rails, seatbacks, tables, faucets, guest microwaves and countertops are sanitized at increased frequency.
  • Restroom refresh disinfectant cleaning every 2 hours.
  • Customer facing hand sanitizer is available throughout locations.
  • Restaurant units keep a cleaning log to record cleaning of counters, card readers and door handles or push plates. Cleaning must be completed and recorded every two hours.
  • Back of the house areas will be cleaned at a higher frequency including employee work areas, employee entrances, locker rooms/bathrooms and offices.

MMaintain social distancing

  • Tape or stickers will in each dining location to provide a 6-foot visual cue to guests.
  • Stanchions will be utilized at all open restaurants.
  • No more than 10 guests are allowed in convenience stores.
  • Plexi-glass barriers are placed at each register station.
  • Offer only to-go food. Outdoor tents will be set up to allow for open air seating with distancing.
  • Card only is accepted including Meal Plan, CatCash, Credit or Debit. No cash.
  • Signage at each entrance asking guests to STOP if they are experiencing COVID-19 symptoms and not enter the location.
    Additional information on the sign is provided for Campus Health testing as well as Pima County Health information for guests.

AAccommodate dining offerings

  • Self-serve areas will modify to full-service style. Salad bars will offer pre-packaged options only. Cereal stations will have an attendant service.
  • Elimination of condiment bars with behind counter service of individually wrapped sugars, creamers, stirring rods, lids, ketchup, mustard and other condiments.
  • New, unused disposable cups are only be used for beverages. No personal cups allowed and no refills using the same cup are allowed.
  • Pre-wrapped straws and sealed flatware will be offered.
  • Produce and bakery items are pre-wrapped.
  • All sampling has been paused.

RRequire employees follow COVID-19 guidelines

  • Handwashing with soap and water is required of all employees for at least 20 seconds every 30 minutes.
  • Wellness & temperature checks are conducted for all employees as they arrive for work.
  • Masks to cover mouth and nose are required for all staff working in dining locations.
  • Gloves are required for all staff working in dining locations and are to be changed every thirty minutes with handwashing.
  • Managers and person in charge are required to have ServSafe certification.
  • All staff is trained on COVID-19 safety and sanitation protocols.

TTech driven in approach

  • Offer GrubHub delivery or pick up.
  • GrubHub kiosks available at several locations will have stylus pens that will be sanitized after use to reduce touch of screens.
  • Customer facing card readers are implemented for Meal Plan and Credit/Debit cards to reduce contact.
  • Website ordering for students in self-isolation awaiting COVID-19 test or results.
  • Food Robots will be added to allow contactless food ordering including salad, yogurt and hummus options along with ramen and pho options.
  • Digital menus available to reduce contact of physical menus.

Wash your hands and dont touch your face