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Meal Plans Office in Business Center
Student Union Memorial Center
1303 E. University Blvd.
Tucson, AZ 85721

520.621.7043
800.374.7379
su-mealplan@email.arizona.edu

FAQs

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Am I required to buy a Meal Plan?

Meal Plans are voluntary, but they save you money and they are more convenient than paying cash for every meal.

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How do I decide which Meal Plan to choose?

You should decide which Meal Plan is appropriate based on how much you eat over the course of a week. Click the "Which Meal Plan should I choose?" link in the "Get the Scoop" box to the left to access a helpful budgetary worksheet, or visit "What plans are available?" to get an overview of your Meal Plan options.

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How is plus meal plan bonus applied?

When you make a deposit to your plus meal plan, you get an additional 5%, 6% or 7% bonus added to your meal plan. For example, you have a Plus 5 plan and you make a deposit of $200, you will receive an additional $10 as your bonus. The balance of your meal plan increased by $210 instead of just the $200 you deposited.

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How do I sign up and make additional deposits?

You can sign up using this website or in person at the Meal Plan Office in the Student Union Business Center. You can make additional deposits through this website, in person, or over the phone.

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Can my parents access my Meal Plan account?

Meal Plan balance and transaction information cannot be released to anyone other than the Account Owner. Students can provide families online access to their meal plan information by creating a Guest Account through the UAccess (uaccess.arizona.edu) website. Instructions for creating a Guest Account are at union.arizona.edu/mealplans. Students can also submit a signed "Balance Information Release Form" to the Meal Plan Office, although this will not give online access to information.

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Can I change or cancel my plan at any time?

You can change plans freely during the first three weeks of the fall semester. After end of the third week of classes in the fall semester, you are locked in your Meal Plan for the rest of the academic school year. You can upgrade your Meal Plan throughout the academic year.

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What happens if there is money left on my Meal Plan at the end of the school year?

All Plus Meal Plans (Plus 5, 6, 7) expire at the end of the Spring Semester (on the last day of finals). Unused buy-in amount ($2000, $2500, $3000) will automatically be converted to a Commuter Plan for no charge. If at least half of the buy-in amount was spent during the year, half of the Bonus money will be converted to a Commuter Plan for no charge. If all of the buy-in money has been spent, the remaining Bonus money will automatically be converted to a Commuter Plan for no charge.

During the last two weeks of the Spring Semester, you can request a refund in the Meal Plan Office. Refunds for all Meal Plans will have a $50 charge deducted from them. There will be no refunds on unused Plus Plan Bonus Money.

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What happens if I run out of money on my Meal Plus Plan?

You can make additional deposits in any increment and you will continue to recieve a Plus Plan bonus for the rest of that academic school year.

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What do I do if I lose my card?

Report it immediately to the Meal Plan Office so we can freeze your account or go online to union.arizona.edu/mealplans to freeze your account.

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How do I know how much money I have?

You can find out your account balance in several ways: check the Meal Plans website, stop by the Meal Plan Office, or ask any cashier.

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How is the Meal Plan different from CatCash?

Meal Plan money can only be used to buy food. CatCash is a separate pool of money that can be used for non-food purchases like printing, copying, parking garages on campus and off campus locations. See catcash.arizona.edu for a list of all locations that accept catcash.

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Can I buy the Commuter Plan even if I live on campus?

Yes, the Commuter Plan is available to every student.

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Do I have to pay the full amount of the Meal Plan up front?

You can pay for your Meal Plan in one lump sum, or you can choose our 2 payment plan option.

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If I have financial aid or scholarship money coming in, how do I make that pay for the Meal Plan?

When you are selecting your method of payment, you will want to select the Bursar Account. When financial aid or scholarship money comes in, it will pay for tuition first, then housing, then Meal Plan. If you do not receive enough money to cover the cost, you will be responsible for paying the difference.

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Where can I use the Meal Plan?

You can use the Meal Plan at every eatery on campus. Restaurants on University Boulevard are not included.

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Can I buy things besides food with my Meal Plan?

Meal Plan money can only be used for food.

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What should I do if I’m going through Greek Rush?

We highly recommend the Commuter Plan for students going through rush. Most houses require students to buy into their own Meal Plan so they will not be spending as much money in the Student Union restaurants. If they decide not to join a fraternity/sorority, they can upgrade to a Plus Plan at that time if they desire.

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Where is the Meal Plan Office? What are their hours?

The Meal Plan Office is located on the lower level of the Student Union. Our hours during the school year are Monday - Friday 8am-5pm.

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